Find help and support near you.

All of the individuals and organisations within this list have been awarded the Help and Support for Separated Families (HSSF) Mark. This shows that these services support parents to work together to resolve disputes and help them focus on the interests of their children.
Use the filters below to find providers close to you. If there are no providers in your exact location, have a look at nearby towns and cities and check the services and information our national providers offer too.
Are you a service provider that would like to know more about the HSSF Mark and how to apply? Find out more
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Child Maintenance Options
Please note this is a national organisation
Child Maintenance Options is a free service that provides impartial information and support to help separated parents make decisions about their child maintenance arrangements.
Tel: 0800 9880988
Services:
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DAD.info
Please note this is a national organisation
We offer online advise for fathers though our parenting channel dad.info.
Email: family@familymatters.org.uk
Web: http://www.dad.info
Tel: 01767 641002
Services:
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Families Need Fathers (Scotland)
Please note this is a national organisation
Provides information and support to fathers, mothers and other family members. Concentrates on support required to maintain a child’s relationship with both parents during and after family breakdown and promotes shared parenting. Support through helpline and monthly local group meetings across Scotland.
Email: info@fnfscotland.org
Web: http://www.fnfscotland.org.uk
Tel: 0131 557 2440
Services:
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Families Need Fathers
Please note this is a national organisation
FNF works to ensure that children are able to maintain a meaningful relationship with both parents and their wider family following divorce and separation. We do this through the provision of information and support to families, whilst also working with the government, judiciary and legal professionals to raise awareness of the issues faced by separating families.
Email: admin@fnf.org.uk
Tel: 0300 0300 363
Services:
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Family Lives
Please note this is a national organisation
Family Lives offers a confidential helpline service for information, advice, guidance and support on any aspect of parenting and family life, including divorce and separation. Our website offers advice on a range of family issues, including forums, online parenting programmes, and information about our services in local areas.
Web: http://www.familylives.org.uk
Tel: 0808 800 2222
Services:
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Family Mediators Association
Please note this is a national organisation
We offer the public:
• Support finding skilled family mediators in England and Wales
• The development and enforcement of high professional standards, applied to all FMA members.
• Education about mediation, together with promotion of the values and practice of mediation as an effective dispute resolution process.Email: info@thefma.co.uk
Tel: 01355 244594
Services:
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Gingerbread
Please note this is a national organisation
Free, confidential telephone helpline supporting single parents across England and Wales. We provide expert advice on anything from dealing with a break-up, to going back to work or sorting out maintenance, benefit or tax credit issues.
Email: info@gingerbread.org.uk
Web: http://www.gingerbread.org.uk
Tel: 0808 802 0925
Services:
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Mumsnet
Please note this is a national organisation
Mumsnet is the UK’s largest network for parents. Our aim is to make parents’ lives easier by pooling knowledge, advice and support on every parenting-related topic, including separation and divorce. Mumsnet is first and foremost an online community, but also features guidance and information written by experts.
Email: contactus@mumsnet.com
Services:
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National Association of Child Contact Centres
Please note this is a national organisation
NACCC is the supporting membership body for around 400 child contact centres and services located throughout England (including the Channel Isles), Wales, Northern Ireland and the Republic of Ireland. It is the largest in Europe
Email: contact@naccc.org.uk
Tel: 0845 4500280
Services:
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National Family Mediation
Please note this is a national organisation
Family Mediation services including help with arrangements for children and child maintenance post separation; settlement of financial issues and property and accommodation issues following relationship breakdown so that families can achieve legal separation. Our fully accredited mediators can also provide direct consultation with children to help parents agree future arrangements.
Town: Exeter
Email: general@nfm.org.uk
Tel: 0300 4000636
Services:
National Organisations
The following national organisations may also be useful for you.
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Child Maintenance Options
Please note this is a national organisation
Child Maintenance Options is a free service that provides impartial information and support to help separated parents make decisions about their child maintenance arrangements.
Tel: 0800 9880988
Services:
-
DAD.info
Please note this is a national organisation
We offer online advise for fathers though our parenting channel dad.info.
Email: family@familymatters.org.uk
Web: http://www.dad.info
Tel: 01767 641002
Services:
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Families Need Fathers (Scotland)
Please note this is a national organisation
Provides information and support to fathers, mothers and other family members. Concentrates on support required to maintain a child’s relationship with both parents during and after family breakdown and promotes shared parenting. Support through helpline and monthly local group meetings across Scotland.
Email: info@fnfscotland.org
Web: http://www.fnfscotland.org.uk
Tel: 0131 557 2440
Services:
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Families Need Fathers
Please note this is a national organisation
FNF works to ensure that children are able to maintain a meaningful relationship with both parents and their wider family following divorce and separation. We do this through the provision of information and support to families, whilst also working with the government, judiciary and legal professionals to raise awareness of the issues faced by separating families.
Email: admin@fnf.org.uk
Tel: 0300 0300 363
Services:
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Family Lives
Please note this is a national organisation
Family Lives offers a confidential helpline service for information, advice, guidance and support on any aspect of parenting and family life, including divorce and separation. Our website offers advice on a range of family issues, including forums, online parenting programmes, and information about our services in local areas.
Web: http://www.familylives.org.uk
Tel: 0808 800 2222
Services:
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Family Mediators Association
Please note this is a national organisation
We offer the public:
• Support finding skilled family mediators in England and Wales
• The development and enforcement of high professional standards, applied to all FMA members.
• Education about mediation, together with promotion of the values and practice of mediation as an effective dispute resolution process.Email: info@thefma.co.uk
Tel: 01355 244594
Services:
-
Gingerbread
Please note this is a national organisation
Free, confidential telephone helpline supporting single parents across England and Wales. We provide expert advice on anything from dealing with a break-up, to going back to work or sorting out maintenance, benefit or tax credit issues.
Email: info@gingerbread.org.uk
Web: http://www.gingerbread.org.uk
Tel: 0808 802 0925
Services:
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Mumsnet
Please note this is a national organisation
Mumsnet is the UK’s largest network for parents. Our aim is to make parents’ lives easier by pooling knowledge, advice and support on every parenting-related topic, including separation and divorce. Mumsnet is first and foremost an online community, but also features guidance and information written by experts.
Email: contactus@mumsnet.com
Services:
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National Association of Child Contact Centres
Please note this is a national organisation
NACCC is the supporting membership body for around 400 child contact centres and services located throughout England (including the Channel Isles), Wales, Northern Ireland and the Republic of Ireland. It is the largest in Europe
Email: contact@naccc.org.uk
Tel: 0845 4500280
Services:
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National Family Mediation
Please note this is a national organisation
Family Mediation services including help with arrangements for children and child maintenance post separation; settlement of financial issues and property and accommodation issues following relationship breakdown so that families can achieve legal separation. Our fully accredited mediators can also provide direct consultation with children to help parents agree future arrangements.
Town: Exeter
Email: general@nfm.org.uk
Tel: 0300 4000636
Services:
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Netmums.com
Please note this is a national organisation
Online services providing information, advice and support for all parenting issues, including relationships, divorce and separation. An online Parent Supporter Service operates daily to help those in most need to access support.
Email: julia@netmums.com
Services:
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OnePlusOne
Please note this is a national organisation
An interactive online service that helps separating or separated parents think about arrangements for their children. Create their own plan from scratch or use the template provided and the other parent can be contacted through the service and encouraged to sign up. Plans are compared online and changes agreed or disagreed.
Email: webmaster@splittingup-putkidsfirst.org.uk
Web: http://www.splittingup-putkidsfirst.org.uk
Services:
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OnlyDads
Please note this is a national organisation
A national online sign posting support service for families going through separation inlcuding a FREE family law information service delivered by Resolution professionals nationwide. We work with mothers and fathers.
Email: info@onlydads.org
Services:
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OnlyMums
Please note this is a national organisation
A national online sign posting support service for families going through separation inlcuding a FREE family law information service delivered by Resolution professionals nationwide. We work with mothers and fathers.
Email: info@onlymums.org
Services:
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Relate
Please note this is a national organisation
Relate offers a Separated Parents Information Programme providing advice and support about how best to help children in this situation. We also provide Children and Young People Counselling, and Family Counselling to improve family communication, to better understand and resolve issues to reduce conflict and arguments.
Email: Relate.Enquiries@relate.org.uk
Tel: 0300 100 1234
Services:
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Relationships Scotland
Please note this is a national organisation
Relationships Scotland’s network of 22 services provides relationship counselling, family mediation, child contact centres and other family support services across all Scotland. Our work supports individuals, couples and families experiencing relationship difficulties. The National Office provides training, development and quality assurance of our practitioners and services.
Email: enquiries@relationships-scotland.org.uk
Web: http://www.relationships-scotland.org.uk
Tel: 0345 1192020
Services:
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Resolution
Please note this is a national organisation
Resolution’s 6,500 members are family lawyers and other professionals committed to the constructive resolution of family disputes. Our members follow a Code of Practice that promotes a non-confrontational approach to family problems. Our members encourage solutions that consider the needs of the whole family, in particular the best interests of children.
Email: info@resolution.org.uk
Web: http://www.resolution.org.uk
Tel: 01689 829 272
Services:
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Relate Cymru
Please note this is a national organisation
Support and information across Wales for families dealing with separation and divorce. Supported Child Contact Centres in North Wales. Counselling for individuals, couples and families across Wales. Available face-to-face, via phone or webcam. Domestic Violence perpetrator programmes across Wales. Available face-to-face, via phone or webcam. Working Together 4 Children courses for separeted parents available across Wales.
Email: enquiries@relatecymru.org.uk
Web: http://www.relatecymru.org.uk
Tel: 0300 0032340
Services: