Terms and Conditions
Terms and conditions I Sorting out Separation
The Sorting out separation web app and website is provided to you by the Help and support for separated families inititative. The web app and website are managed by Department for Work and Pensions, alongside other government departments and voluntary and community sector organisations.
Terms and conditions I Sorting out Separation
Part 1: General information
Part 2: Information for people using the web app and website
Part 3: Information for website owners who want to embed the web app
Links provided by the Sorting out separation app or website/Help and support for separated families
We are not responsible for the content or reliability of the websites we link to, nor should listing be taken as endorsement of any kind. We cannot guarantee that these links will work all of the time and we have no control over the availability of linked pages.
The Sorting out separation web app and website is provided ‘as is’ without any representation or endorsement made and without warranty of any kind whether expressed or implied, including but not limited to the implied warranties of satisfactory quality, fitness for a particular purpose, non-infringement, compatibility, security and accuracy.
We do not warrant the functions contained here will be uninterrupted or error free, that defects will be corrected, or that this service or the servers that make it available are free of viruses or represent the full functionality, accuracy or reliability of the materials. In no event will we be liable for any loss or damage arising out of or in connection with the use of this web app.
In no event will we be liable for any expense, loss or damage including, without limitation, indirect or consequential loss or damage, or any expense, loss or damage whatsoever arising from use, or loss of use, of data, or loss of profits, arising out of or in connection with the use of www.sortingoutseparation.org.uk , or reliance on its content.
No data transmission over the Internet can be guaranteed as totally secure. Whilst we strive to protect such information, We do not warrant and cannot ensure the security of any information which you transmit to us. Accordingly, any information that you transmit to us is transmitted at your own risk.
The web app and website is not a substitute for independent professional advice and users should obtain any appropriate professional advice relevant to their particular circumstances.
The material on this web app and website may include the views or recommendations of third parties, which do not necessarily reflect the views of Help and support for separated families or Government, or indicate a commitment to a particular course of action. We assume no responsibility or liability arising in respect of any such third party material.
These terms and conditions shall be governed by and construed in accordance with the laws of England and Wales. Any dispute arising under these terms and conditions shall be subject to the exclusive jurisdiction of the courts of England and Wales.
We make every effort to check and test material at all stages of production. You must take your own precautions to ensure that the process which you employ for accessing this service does not expose you to the risk of viruses, malicious computer code or other forms of interference which may damage Your own computer system. It is always wise for you to run an anti-virus program on all material downloaded from the Internet.
We cannot accept any responsibility for any loss, disruption or damage to your data or your computer system which may occur whilst using material derived from this web app or website.
We may at any time revise these terms and conditions without notice. Please check regularly. Continued use of the web app after a change has been made is your acceptance of the change.
We accept no liability for any failure to comply with these terms and conditions where such failure is due to circumstance beyond our reasonable control.
If we waive any rights available to us under these terms and conditions on one occasion, this does not mean that those rights will automatically be waived on any other occasion.
If any of these terms and conditions are held to be invalid, unenforceable or illegal for any reason, the remaining terms and conditions shall nevertheless continue in full force.
Information for people using the web app and website
Using the Sorting out separation web app and website
The Sorting out separation web app and website is maintained for your personal use and viewing. Access and use by you constitutes your acceptance of these terms and conditions. They take effect from the date on which you first use this web app or website. We may at any time revise these terms and conditions without notice, and therefore they should be regularly checked. The continued use of this web app or website after a change has been made is your acceptance of the change. You agree to use it only for lawful purposes, and in a manner that does not infringe the rights of, or restrict or inhibit the use and enjoyment of the web app by any third party.
All characters, names and personal details used in the videos on the Sorting out separation web app are entirely fictional. The information supplied does not refer to any real person although it is based on real stories.
Sorting out separation web app content will be updated regularly and members of the public should not rely on old, cached advice. The web app provides an easy way for users to refresh required data.
© Crown copyright 2012.
Information for website owners who want to embed the web app
You may use and re-use the information featured on the Sorting out separation web app (not including logos) free of charge in any format or medium, under the terms of the Open Government Licence.
We encourage users to embed this app into their own website or use links to www.sortingoutseparation.org.uk
Any enquiries regarding the use and re-use of this information resource should be sent by e-mail to: email@example.com
Linking to the Sorting out separation app or website
You do not have to ask permission to link directly to pages hosted by this service.
Attribution Statement and Guidance
The Help and support for separated families initiative wants the Sorting out separation web app information to be widely available to the British public on as many channels as possible. This information is also available on the Sorting out separation website.
This information is available to third parties via an embed function on the Sorting out separation website and via social media so that people can re-use it. The service will be viewable from a range of mobile devices through the browsers.
While the Open Government Licence applies to all content used in this way, we also ask all third parties to comply with the guidance below. By making use of Sorting out separation information, third parties are agreeing to the following terms and conditions.
Freely Available and free at the Point of Use
Sorting out separation web app information should be free at the point of use and not sold on unless specific additional value has been added. The Help and support for separated families initiative is not entering into any exclusive arrangements with external providers about the development or provision of Smartphone apps or other tools. This must be made clear in any information or advertising provided about the Sorting out separation web app or website which makes use of the information.
No editing of Sorting out separation content
The sorting out separation web app will update with new content automatically. Host organisations cannot edit, change or misrepresent the information in any way, although as part of the embed process can change colours and size.
Help and support for separated families branding
Help and support for separated families must be attributed as the author of the advice which has originated on the Sorting out separation web. The website is managed by Child Maintenance Options who co-ordinates content authoring across a number of Government bodies.
Sorting out Separation content will be updated regularly and members of the public should not rely on old, cached advice. The web app provides an easy way for users to refresh required data.
Advertising and associated content
Any advertising displayed alongside Sorting out separation web app content included within Smartphone apps or websites should comply with Cabinet Office rules on sponsorship. The advertising should be relevant and should enhance rather than detract from the content, ideally by providing a complementary service or information. The advertising content and location should not in any way imply that the advertiser is responsible for, or associated with, Sorting out separation web app content. Any advertising material shall not imply Help and support for separated families or Child Maintenance Options endorsement of the third party’s product.
Withdrawal of permission to use Sorting out separation web app information
Help and support for separated families reserves the right to withdraw the permission to include Sorting out separation web app information from Smartphone apps or websites if we decide that associated content or advertising is detrimental or is in any way misleading.